What they said
afterwards

Three companies quoted. Two gave me a figure on a page; this one gave me photographs of the rafter ends and explained why the felt had gone at the eaves. The price did not move from the quote and they were off site a day early.

We had a stain on the landing ceiling for two winters and two other roofers had replaced tiles near it. These lads went into the attic first and found it was the back gutter behind the chimney, three metres away. Fixed in a day.

Rang them at seven in the morning after the storm and they had the roof sheeted by lunchtime. They photographed everything for the insurance without me asking, which made the claim straightforward.

They took off a section of fascia before quoting and showed me two rotten rafter ends. The other quote I had was cheaper and would have capped straight over them. Glad I paid the difference.

The extension roof had held water since it was built. They lifted it, put firrings in to create a proper fall and laid the new membrane. Two winters on there is not a puddle on it.

Straightforward job done properly — hand scraped rather than blasted, which is what I wanted. Only note is they were a week later starting than first indicated, though they did ring to say so.